Affiliate Program Terms of Service

Last updated: April 4, 2026

These Affiliate Program Terms of Service ("Agreement") constitute a legally binding contract between you ("Affiliate," "you," or "your") and MB Elzee group, registered at Balčikonio g. 3, Vilnius, Lithuania("Company," "we," "us," or "our"), governing your participation in the RESÈT Affiliate Program ("Program") operated through https://affiliate.resethomecare.com("Platform").

By submitting an application to the Program, you acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety. If you do not agree, do not apply.

1. Enrollment and Eligibility

1.1. You must be at least 18 years of age and legally capable of entering into binding contracts in your jurisdiction.

1.2. Submission of an application does not guarantee acceptance. We reserve the sole and absolute discretion to approve, reject, or revoke any application or membership at any time, with or without cause or notice.

1.3. You must provide accurate, complete, and current information during registration. Providing false or misleading information constitutes grounds for immediate termination and forfeiture of all unpaid commissions.

1.4. You may not apply or maintain more than one affiliate account. Duplicate accounts will be terminated and all associated commissions forfeited.

2. Affiliate Links and Discount Codes

2.1. Upon approval, you may generate unique tracking links and discount codes ("Affiliate Links") through the Platform. These links track clicks, referrals, and sales attributed to your promotional efforts.

2.2. Affiliate Links must only direct traffic to https://resethomecare.com or subpages thereof. You may not modify, redirect, cloak, or otherwise alter Affiliate Links in any way that misrepresents the destination or circumvents tracking.

2.3. You are solely responsible for all content and methods used to promote Affiliate Links. The Company is not liable for any claims arising from your promotional activities.

3. Commissions and Payment

3.1. Commissions are calculated as a percentage of the net sale price (excluding taxes, shipping, returns, and chargebacks) of qualifying orders attributed to your Affiliate Links. The applicable commission rate is displayed in your dashboard and may be adjusted by the Company at any time with reasonable notice.

3.2. Commission rates typically range from 10% to 20%, determined at the Company's sole discretion based on performance, content quality, and promotional reach.

3.3. A sale qualifies for commission only if the customer completes the purchase using your unique discount code or through a tracked Affiliate Link within 30 days of the initial click ("Attribution Window").

3.4. Commissions enter a "pending" status for a minimum of 30 days to account for returns, cancellations, chargebacks, and fraud reviews. Only "confirmed" commissions are eligible for payout.

3.5. Payouts are processed on a monthly basis, subject to a minimum threshold of €50. If your confirmed balance does not meet the threshold, it carries over to the following period.

3.6. You are responsible for providing accurate bank details. The Company is not liable for payments sent to incorrect bank accounts due to erroneous information provided by you.

3.7. You are solely responsible for reporting and paying all applicable taxes on commissions received. The Company may request tax identification information and withhold payments if legally required.

4. Content Submissions (UGC)

4.1. You may submit original content ("User-Generated Content" or "UGC") through the Platform, including images, videos, and reels for review and potential use in the Company's advertising campaigns.

4.2. By submitting UGC, you grant the Company a perpetual, irrevocable, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, distribute, display, and create derivative works from your UGC across all media channels, including but not limited to Meta Ads (Facebook and Instagram), Google Ads, email marketing, the Company's website, and any other advertising platforms.

4.3. You represent and warrant that: (a) you are the sole creator and owner of all submitted UGC; (b) the UGC does not infringe any third-party intellectual property, privacy, or publicity rights; (c) you have obtained all necessary releases and permissions from any individuals appearing in the UGC; (d) the UGC complies with all applicable laws, regulations, and advertising standards.

4.4. You agree to indemnify and hold harmless the Company against any claims, damages, losses, or expenses arising from any breach of the warranties in Section 4.3.

4.5. The Company reserves the right to reject, remove, or modify any submitted UGC at its sole discretion without notice or compensation.

5. Prohibited Conduct

The following activities are strictly prohibited and constitute grounds for immediate termination and forfeiture of all unpaid commissions:

  • Self-referrals: purchasing through your own Affiliate Links or using your own discount codes.
  • Cookie stuffing, click fraud, bot traffic, or any form of artificial inflation of clicks or sales.
  • Bidding on the Company's brand terms (including "RESÈT," "Reset Home Care," or variations) in paid search advertising.
  • Sending unsolicited bulk email (spam), SMS messages, or any communication that violates anti-spam legislation.
  • Making false, misleading, or unsubstantiated claims about the Company's products.
  • Using the Company's trademarks, logos, or brand assets in any unauthorized manner.
  • Promoting Affiliate Links on websites containing illegal, defamatory, pornographic, hateful, violent, or discriminatory content.
  • Attempting to reverse-engineer, interfere with, or exploit the Platform's tracking system.
  • Sharing your account credentials with any third party.

6. Intellectual Property

6.1. All Company trademarks, trade names, logos, and brand assets remain the exclusive property of the Company. You are granted a limited, non-exclusive, revocable license to use Company brand assets solely for the purpose of promoting Affiliate Links in compliance with this Agreement.

6.2. You may not register, claim, or attempt to acquire any rights in the Company's trademarks or confusingly similar marks in any jurisdiction.

7. Data Protection

7.1. Your personal data is processed in accordance with our Privacy Policy, which forms an integral part of this Agreement.

7.2. You must not collect, store, or process any personal data of customers referred through your Affiliate Links, except as expressly permitted by applicable data protection laws and this Agreement.

8. Limitation of Liability

8.1. To the maximum extent permitted by law, the Company's total aggregate liability to you under this Agreement shall not exceed the total commissions paid to you in the twelve (12) months preceding the claim.

8.2. The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, regardless of the theory of liability.

8.3. The Platform is provided "as is" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

9. Termination

9.1. Either party may terminate this Agreement at any time, for any reason, with 14 days' written notice to the other party via email.

9.2. The Company may terminate this Agreement immediately and without notice if you breach any provision of this Agreement.

9.3. Upon termination: (a) all rights and licenses granted to you hereunder cease immediately; (b) you must immediately remove all Affiliate Links and cease all promotional activities; (c) confirmed, unpaid commissions as of the termination date will be paid within 60 days, subject to a final fraud review; (d) pending commissions that have not yet been confirmed are forfeited.

9.4. Sections 4.2 (content license), 5 (prohibited conduct liability), 8 (limitation of liability), and 10 (governing law) survive termination.

10. Governing Law and Dispute Resolution

10.1. This Agreement is governed by and construed in accordance with the laws of the Republic of Lithuania, without regard to its conflict of laws provisions.

10.2. Any disputes arising from or in connection with this Agreement shall be submitted to the exclusive jurisdiction of the courts of Vilnius, Lithuania.

10.3. Before initiating legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation for a period of at least 30 days.

11. Modifications

11.1. The Company reserves the right to modify this Agreement at any time. Material changes will be communicated via email or through the Platform with at least 14 days' notice. Continued participation in the Program after the effective date of modifications constitutes acceptance of the updated terms.

12. General Provisions

12.1. This Agreement, together with the Privacy Policy, constitutes the entire agreement between you and the Company with respect to the subject matter hereof.

12.2. The Company's failure to enforce any provision of this Agreement shall not constitute a waiver of its right to do so in the future.

12.3. If any provision of this Agreement is found to be unenforceable, the remaining provisions shall continue in full force and effect.

12.4. You may not assign or transfer your rights or obligations under this Agreement without the prior written consent of the Company.

Contact

For questions regarding this Agreement, contact us at: info@resethomecare.com

MB Elzee group
Balčikonio g. 3
Vilnius, Lithuania